Terms of service

Last updated: September 21, 2026

Welcome to Ava Lux. These Terms of Service govern your use of the Ava Lux website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Online Store

Ava Lux operates this online store and offers jewelry and related products for sale. Shopify provides the technology that allows us to operate our online store.

We reserve the right to refuse service, limit quantities, or cancel orders when reasonably necessary.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, prices, and availability. However, colors and appearance may vary depending on your device or screen settings.

Product availability may change without notice.

3. Prices and Payments

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change prices, promotions, or product availability at any time.

Payments are processed through the payment methods available at checkout.

4. Orders

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel an order when necessary, including when a product is unavailable, an error appears in pricing or product information, or a transaction cannot be properly processed.

If we cancel an order after payment has been processed, any applicable refund will be issued to the original payment method.

5. Shipping

Shipping options, estimated delivery times, and applicable shipping charges are displayed during checkout.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, holidays, or other shipping disruptions.

Please see our Shipping Policy for additional information.

6. Returns and Refunds

Our jewelry products are final sale and are not eligible for returns or exchanges, except where required by applicable law or when an item arrives damaged or incorrect.

Please review our Return & Refund Policy for complete details.

7. Accuracy of Information

We reserve the right to correct errors, inaccuracies, or omissions in product information, pricing, promotions, or availability at any time without prior notice.

8. Prohibited Uses

You may not use our website for unlawful purposes or attempt to interfere with the security, operation, or functionality of the website.

9. Intellectual Property

All content on the Ava Lux website, including text, graphics, logos, images, and other materials, is owned by or used by Ava Lux with appropriate rights and may not be reproduced or used without permission.

10. Third-Party Services

Our store may use third-party services, including Shopify and fulfillment providers, to operate our business and process orders.

Third-party services may have their own terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Ava Lux is not responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will become effective when posted on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Contact Information

Questions about these Terms of Service or your order can be sent to:

Ava Lux
Email: luxava360@gmail.com